Privacy Policy
Last updated: June 2026
1. Introduction
MyNikahGuide ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.
By using MyNikahGuide, you agree to the collection and use of information in accordance with this policy. We comply with the Protection of Personal Information Act (POPIA) of South Africa.
2. Information We Collect
We collect the following types of information:
- Personal Information: Full name, email address, phone number, date of birth, and identity verification documents when you register.
- Profile Information: Religious sect, marital status, family background, location, marriage goals, and profile photo — information you voluntarily provide to create your Nikah profile.
- Vendor/Professional Information: Business name, service descriptions, pricing, and professional qualifications for registered vendors and Nikah Guides.
- Communication Data: Private messages exchanged with other members, enquiries submitted to vendors, and contact form submissions.
- Technical Data: IP address, browser type, device information, and cookies (see our Cookie Policy).
- Usage Data: Pages visited, searches performed, and interactions with profiles and listings.
3. How We Use Your Information
We use your information to:
- Create and manage your account and Nikah profile
- Facilitate connections between compatible Muslim singles
- Connect you with Nikah Guides, wedding vendors, and other professionals
- Process subscription payments and manage your account status
- Verify your identity and professional credentials
- Improve our platform and services
- Send service-related communications (you can opt out of marketing emails)
- Comply with legal obligations under POPIA and applicable law
4. Data Sharing
We share your information only with:
- Other Members: Your profile information (name, photo, and details you choose to share) is visible to other registered members in accordance with your privacy settings.
- Vendors and Professionals: When you submit an enquiry, your contact details are shared with the relevant vendor or Nikah Guide to fulfill your request.
- Payment Processors: Secure third-party payment gateways for subscription and transaction processing.
- Legal Authorities: When required by law or to protect our rights and the safety of our users.
We do not sell your personal data to third parties. We never share your marriage profile data, private messages, or identity documents without your explicit consent.
5. Sensitive Personal Information
MyNikahGuide handles sensitive personal information including religious beliefs, marital status, family background, and identity verification documents. This information is:
- Stored with enhanced security controls
- Shared only as necessary to operate the matching and vendor features you use
- Never sold or disclosed to data brokers or advertisers
- Deleted upon your request, subject to our legal retention obligations
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes SSL/HTTPS encryption, secure servers, access controls, and regular security reviews.
7. Your Rights (POPIA)
Under POPIA and applicable data protection law, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your account and associated personal data
- Object to or restrict certain processing activities
- Withdraw consent at any time without affecting prior processing
To exercise these rights, please use our contact page. We will respond within 30 days.
8. Cookies
We use cookies to enhance your browsing experience. For detailed information, please read our Cookie Policy.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the platform after changes constitutes acceptance of the revised policy.
10. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:
- Contact form: mynikahguide.com/contact
- Location: Cape Town, South Africa